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Dawn Bjork Buzbee
The Software Pro®
Microsoft Certified Trainer (MCT)
Certified Microsoft Office 2007 Master Instructor
Microsoft Certified Application Specialist (MCAS) Instructor
Certified Microsoft Office Specialist Master Instructor
Certified Microsoft Office Expert
Certified Women's Business Enterprise (WBE)
(303) 699-6868
Dawn@SoftwarePro.com
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| | What do you and your organization need to accomplish? Where do you want to go? The Software Pro® will be your partner to help you reach your software and productivity goals. Extensive consulting experience includes one-on-one software coaching, development of technical training documentation, special projects, consulting on the concepts and best use of available software programs, customization of Microsoft Office applications including Excel macros, Word macros and templates, and Access database development, on‑site high-end technical support, video/CD ROM/DVD training development and presentations, and more. In addition, The Software Pro® is a Microsoft Certified Trainer (MCT) and popular software speaker. Recent and Current Projects- Company-wide, customized, on-going large group presentations and training on Microsoft Office 2007 deployments (updates) with focus on new features and changes that most significantly impact users.
- Consulting on business processes and best use of desktop software programs.
- Other customized new software roll-outs and updates (including Windows 7, Adobe Acrobat, and internal proprietary programs); focus on change management and executive and staff coaching; groups from 10 to 10,000.
- On-going remote support for applications and projects; support provided by phone, e-mail, and webinars.
- Author of more than 50 internationally distributed, self-paced computer training videos including series on Microsoft PowerPoint and Microsoft Word.
- Project management, training, and custom documentation for a $3 million proprietary client database program for large public agency.
- Advanced, customized Microsoft Excel training for regional office finance staff of federal agency on how to more effectively analyze and evaluate key proprietary data.
“The outstanding combination of technical and people skills that you possess led to our software update being done on time, on budget, and with broad support for the changes.”
Brian Field, Director
Arapahoe County, Colorado - Custom documentation and training for COGNOS reporting tools including COGNOS Query Studio and COGNOS Analyis Studio.
- Contractor for international oil & gas firm for 9 years. Provided on-going, on-site classroom and personalized training, high-end support, executive coaching, software shortcut references, training guides, documentation, consulting, special projects, and customization of applications for over 2,500 employees.
- Managed desktop software training program for 550 people. Hired and managed training vendors; handled class scheduling and registration. Performed user surveys and assessments and personal interviews to research employee training needs and to evaluate training effectiveness.
- Microsoft Access database design and development for contact tracking database for science curriculum center with funding from the National Science Foundation.
- Customized, advanced training on Microsoft Word templates, macros, and customization for technical, scientific, legal, and administrative personnel.
- ...and others
What solutions do you need? Contact The Software Pro® 
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Tips, Tricks, Secrets
that you need to know now!
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| With over 25 years experience as a problem-solver, Dawn simplifies complex processes and delivers clear solutions and content that is immediately useful and highly understandable. |
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